ABCwools

Frequently Asked Questions

Once you have successfully placed your order, We will send you a confirmation message and your Order Id on your registered email id, and we will text you and send a Whatsapp message on your registered mobile number. We will also notify you when the order is shipped. An email and text notification will be sent out to you with the tracking information.

You may directly check your order id from here – 

https://abcwools.com/track-order/

At ABCwools, we aim to provide 100% satisfaction to our customers. You can cancel your order before the product(s) has been shipped. In case the order is shipped, you will not be able to cancel the order. 

 

Note: Orders can be cancelled within 12 hours of placing an order. If you wish to cancel the order, please write to us at [email protected] If the order is not shipped, our team will review the cancellation request and proceed. 

We provide free shipping on all orders.

Once your order has been dispatched, an email and an SMS will be sent to you on your registered email address and mobile number. You can track your order online by the Tracking ID number/ Order Number.

You can check your order from here- 

https://abcwools.com/track-order/

Yes, you can change your address before the order is shipped, depending on the availability of services to your revised location. 

 

Please note, once the order is shipped, we will not be able to change anything.

No, currently, we cannot change or modify the products in your orders, including changing quantity, colour, or adding a new item. 

 

We recommend you cancel the current order and place a new order with the changes you wish to make.